Canadian Debt Buyers Association

The Canadian Debt Buyers Association gives its members the opportunity to work together. The purpose of this organization is to establish best practices and governance for those involved in buying and selling debt and to create a visible and credible industry. SquareTwo Financial Canada is proud to be an integral part of this progressive group.

The association, also known as DBA Canada, regulates the proceedings of business in the debt sale and purchase industry through the Code of Conduct. The purpose of these guidelines is twofold: firstly, to create confidence in the industry generally and secondly, to establish trust in contractual relationships between member companies.

Through the Code of Conduct, members are expected to act lawfully, and deal with all debtors, transactions and competitors in a fair and reasonable manner. Furthermore, members must maintain a high standard of business practice, including protecting the reputation of their clients, providing adequate training for all staff and not discriminating or knowingly misrepresenting their qualifications, experience or abilities.

In addition to this self-regulatory role, membership in the DBA offers benefits to assist debt buyers and sellers.

• Model Contract – This sample contract promotes a level playing field in the industry, protecting members by allowing them to question any contracts that seek to exclude key clauses that exist in the model.

• Best Practices – By determining a fair sale process, both buyers and sellers have a protocol to follow in their consultations.

• Advocacy – As a creditable association, members can highlight their views and experiences to contribute to shaping the industry, now and in the future.

For more information on the Canadian Debt Buyers Association, please visit the DBA Canada website today.